Privacy Policy

Effective Date:  Aug 04, 2026

1. Introduction

Welcome to novamartgeo.com ("Novamartgeo," "we," "us," or "our"). Novamartgeo is operated by Novamartgeo, located at Istanbul/Turkiye. We are committed to protecting your personal data and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our marketplace services to purchase products from international sellers.

2. Information We Collect

We collect personal information that you voluntarily provide to us when registering on the website, expressing an interest in obtaining information about us or our products, or otherwise contacting us. This includes:

    Account Information: Name, email address, phone number, shipping and billing addresses, and account password.
    Social Login Data (Google): If you choose to register or log in using your Google account, we collect your name, email address, and profile picture associated with that account, strictly in accordance with Google's API Terms of Service.
    Payment Information: We do not store your full credit card numbers. All payments are processed securely through our third-party payment provider (iyzico). iyzico collects and processes your payment data according to their own privacy policies.
    Order Data: Details of the products you order, search history on our platform, communications regarding after-sales support, and customs/import identification numbers (if required by your country for international shipping).
    Device and Usage Data: IP address, browser type, operating system, and browsing behavior on our platform via cookies and similar tracking technologies.

3. How We Use Your Information

We use your information for the following purposes:

    To create and manage your Novamartgeo account.
    To process your orders, facilitate payments via iyzico, and arrange international shipping.
    To communicate with third-party sellers on your behalf to secure your products and handle after-sales support.
    To send you administrative information, order updates, shipping tracking, and customer service responses.
    To personalize your experience, including language and currency preferences.
    To comply with international trade, customs, and tax legal obligations.

4. How We Share Your Information

Because Novamartgeo acts as a cross-border marketplace, we must share some of your data with trusted third parties to fulfill your orders:

    Logistics and Shipping Partners: We share your name, shipping address, and contact details with international carriers to deliver your products.
    Payment Processors: Your billing data is shared securely with iyzico and other supported payment gateways.
    Sellers and Sourcing Agents: We only share necessary order details (not your payment information) with sellers or our sourcing agents in Turkiye to procure the requested items.
    Legal and Regulatory Authorities: We may disclose your information to customs authorities for import/export clearance or if required by law, subpoena, or other legal processes.

5. International Data Transfers

Novamartgeo is based in Istanbul(Turkiye), sources products from Turkiye, and serves users globally. Your information may be transferred to, stored, and processed in countries other than your own. By using our services, you consent to your data being transferred to our facilities and third parties in Istanbul, Turkiye, and other countries as necessary for order fulfillment.

6. Your Privacy Rights (GDPR, CCPA, and PDPO)

Depending on your location, you may have the following rights regarding your personal data:

    Right to Access: Request a copy of the personal data we hold about you.
    Right to Rectification: Request correction of inaccurate or incomplete data.
    Right to Erasure (Right to be Forgotten): Request the deletion of your personal data, subject to certain legal exceptions (e.g., retaining transaction records for tax purposes).
    Right to Withdraw Consent: Disconnect your Google account or unsubscribe from marketing emails at any time.

To exercise these rights, please contact our Data Protection Officer at the email address provided below.

7. Data Security and Retention

We implement industry-standard security measures, including SSL encryption, to protect your personal data. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Cookies

We use cookies to keep you logged in, remember your preferences (like language and currency), and analyze site traffic. You can manage your cookie preferences through your browser settings.

9. Contact Us

If you have questions or comments about this Privacy Policy, or if you wish to exercise your data rights, please contact us at:

NOVAMARTGEO  Istanbul/Turkiye

Email: info@novamartgeo.com or support@novamartgeo.com